Dear visitors! We are doing our best to make your visit of Aquatherm Moscow convenient and comfortable. We have collected here the answers to the most frequently asked questions.


ExpoForum (St. Petersburg), Pavilion F

Show days:

November 24 (Tue): 10:00 - 18:00
November 25 (Wed): 10:00 - 18:00
November 26 (Thu): 10:00 - 18:00
November 27 (Fri): 10:00 - 16:00

Before the Event

Where will the exhibition run?

The exhibition will run in ExpoForum (St. Petersburg), Pavilion F


How can I get to the exhibition?

The detailed scheme is here.


How can I find out who exhibits and what is presented at the exhibition?

The exhibition website has a convenient online catalogue, where you can find not only the names of exhibiting companies, but also additional information about the products and brands they represent as well as contact information and events scheduled on their stands.


Do I need to pay extra for participation in the Forum PAP-FOR events?

Each event has its own conditions. The conditions for participation in each specific event can be found on the “Business Programme” page.


On which show day is it better to come?

All show days are equally useful for visiting - they run with the same composition of exhibitors. We recommend that you first focus on the events in which you want to participate, because there will be no changes in the exposition itself for four days.


Do I need a ticket to the exhibition?

Yes. An entrance ticket (badge) is required for your passage.

There are two ways to get your badge:

1. The most convenient is a preliminary registration online on the website.

This method is convenient because:

  • you can register at any time convenient for you
  • after the registration, you will receive your badge immediately to your e-mail adress, you just need to print it
  • when coming to the exhibition, you can immediately go into the halls, avoiding the registration
  • if you have not printed / lost / forgot your badge, it will easily be restored right at the exhibition at the front desk by your last name

2. The second option is to register onsite. You will need to fill in the same form as in the first case, but you will spend time.


Can I use a badge for 2, 3 or 4 show days?

Yes. Your badge is valid within all show days.


What should I do if I have registered, but the badge hasn’t been sent to my email?

Please check the folder JUNK, sometimes emails for some reason get into it. But if there you cannot find the message with the online ticket, please write about the problem from the e-mail address you marked during the registration to the technical support e-mail address it@reedexpo.ru.


Can I buy/pass the registration directly at the exhibition?

Yes. In the foyer of Pavilion F, where the exhibition will run, the registration will be provided. But keep in mind that in this case, you can spend time waiting in a line.


What should I do if I registered, but then I lost both my badge and an e-message with it?

Please describe the problem and send us a request from the e-mail address you've provided during the registration. Please address it to our technical support it@reedexpo.ru, or just come to the exhibition and state your name at the registration desk.


Is it possible to come to the exhibition with a child?

Yes. There are no age restrictions at the exhibition - the event has a status of 0+.


Do I need to register a child?

No, a child accompanied by an adult will pass without registration.


What is the best way to prepare myself for an exhibition?

We recommend studying the online catalogue and events of the business program to identify what is interesting for you. Already at the exhibition, take a show printed catalogue, which contains an exhibition plan, a list of exhibitors and the events' programme.


Why should I visit the exhibition every time while there are the same companies?

This is not true. About a third part of companies of each PAP-FOR exhibition are those which have not previously participated in it. In addition, the exhibitors  present their new products and the best offers.

Thus, visiting the exhibition will allow you to meet already familiar companies, meet new exhibitors and learn about the new market products.

During the Event

How to get a print catalogue of the exhibition?

You can a free copy of printed catalogue at onsite registration desk during all the show days.  


Is it possible to deposit a suitcase?

Yes, you can leave your luggage and suitcase in a wardrobe and in the electornic lockers in the Pavilion F foyer.


How to print documents at the Exhibition Centre?

They can be printed at the ExpoForum "Service Beareu" point near the exhibition hall.


Is there a wi-fi within the show?

No, ExpoForum has its own wi-fi network, however, we cannot guarantee the quality of its work.


How does the mobile communication in the pavilion operate?

If you are planning a visit with friends or colleagues, we recommend choosing a meeting place in order not to look for each other during the exhibition in case of possible communication failures.


Is there an ATM in the pavilion?

Yes, there are ATMs in the pavilion, their location can be specified at the onsite registration desks.


I'm at the exhibition on a business trip. Where can I put a stamp on a travel certificate?

You can put a stamp at the ExpoForum Service Beareau.


Where can I have dinner at the exhibition?

A food court and cafes are conveniently located in the ExpoForum foyer, besides we have a food court inside the exhibition hall.


How can I find WC at the exhibition?

WCs are located at the entrances to the show hall.

After the Event

How can I find a company by its name after the exhibition?

The online catalogue of the exhibition is present on the website for another six months after the exhibition ending. Look through it, find the proper company and you will see additional information about it in its profile.


How can I contact an exhibitor if I lost his business card?

You can find general contacts of all exhibitors in the online catalogue that is present on the website for six months after the exhibition ending.


I accidentally found out about the exhibition. How can I get information about the next show in advance?

You can subscribe to the news of the exhibition to receive an email notification about the start of registration for the next exhibition. In addition, you will be the first to learn about all the show news and recommendations for visiting it.


How can I contact the organiser of the exhibition?

You can send us your comments on the exhibition, as well as questions that you haven't found on this on: papfor@reedexpo.ru

Have a Question?

If you do not find the answer to your question, contact us!